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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Unsilent Majority

October 24, 2025

1  out of  5
rating by Unsilent Majority
"Ian, as a State Farm agent you are the funnel that guides current and potential clients to those who make policy. You may indeed provide impeccable service for customers; however, if said customer later has an issue with a claim or a complaint this does not absolve you from responsibility. Those on the receiving in of the $250 million Class Action Lawsuit settlement were all guided by agents (like yourself) knowingly or unknowingly aware of the current and past actions of your employer. Policy is dictated from the top down. If you are aware of this conduct and do not voice your concerns on behalf of your potential clients then you too Sir are complicit. Cosumers have a right to know before they make a decision that could and obviously has impacted the lives of so many families. Reading the ingredients prior to consuming the product allows one the choice to decide to not ingest poison or reep the consequences. Doing so after the fact defeats the purpose, your customers have a right to know that State Farm is anything but a "Good Neighbor". Stand up people, BOYCOTT STATE FARM!"
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Boy Cott

October 24, 2025

1  out of  5
rating by Boy Cott
"This is the company you work for: Congratulations! You own the company policy holders, don't be complicit! Ask about those dividends, they do not trade publically. -Discrimination lawsuits from both employees and policyholders, with allegations including unfair claims processing, discriminatory pay, and a hostile work environment. Cases have been filed in recent years and as far back as 2015. -Settled a class action for $250 million claiming it created a RICO enterprise to funnel campaign money to an Illinois Supreme Court justice who later voted to overturn a $1 billion verdict against the insurance company, according to the ABA Journal. The lawsuit claimed that State Farm used non-profit organizations to secretly fund the election of Illinois Supreme Court Justice Lloyd Karmeier. -Algorithmic bias (Ongoing): Since at least 2022, multiple lawsuits have alleged that State Farm's claims-processing algorithms are racially biased and disproportionately flag Black policyholders' claims for extra scrutiny and delays. -2025 Alabama lawsuit: In October 2025, an elderly Black couple in Montgomery, Alabama, filed a federal lawsuit alleging that discriminatory AI tools subjected their claims to heightened scrutiny, causing delays and financial hardship. -2024 Illinois lawsuit: In August 2024, a federal judge ruled that a lawsuit alleging State Farm treated claims from Black-majority zip codes in Illinois as presumptively fraudulent can move toward trial. -Discrimination during claims (2025): In September 2025, a Black policyholder in Texas filed a lawsuit alleging State Farm mishandled his auto claim and subjected him to unreasonable administrative hurdles and delays that are not typically imposed on other claimants. -Hmong American discrimination (2017): A 2017 class-action lawsuit filed in Minnesota alleged that State Farm engaged in discriminatory practices against Hmong Americans by delaying or denying auto insurance coverage, forcing them to pay higher premiums and creating financial burdens. -2015 class-action settlement: In 2015, State Farm agreed to pay $250 million to settle a class-action lawsuit. The suit alleged that the company discriminated against African American and Hispanic customers in several states by charging higher premiums and engaging in "redlining," the practice of denying insurance to certain neighborhoods based on their racial makeup. -Pay discrimination (2022): A 2022 class-action lawsuit filed by seven current and former Black agents alleges that State Farm pays its Black agents substantially less than their white counterparts due to systemic, intentional race discrimination. -Retaliation against whistleblower (2022/2024): A former employee, Carla Campbell-Jackson, was fired after a 28-year career after she reported alleged discriminatory practices against minority policyholders and employees. After filing a lawsuit in 2021, a federal appeals court ruled against State Farm in December 2024, allowing her hostile work environment claim to proceed. -Workplace discrimination (2025): In February 2025, a California state court allowed a racial discrimination and retaliation case brought by a former attorney to proceed. The former employee, an African American woman, alleges she was subjected to a hostile work environment and denied promotions. -Retaliation settlement (2024): In October 2024, the U.S. Department of Justice secured a settlement with State Farm after determining that a corporate office in Texas unlawfully fired an employee in retaliation for raising concerns about citizenship status discrimination. -Harassment and retaliation (2022): In early 2022, a former Indian American employee filed a lawsuit alleging she suffered racial harassment and retaliation. Another former claims section manager in Michigan also raised similar allegations. BOYCOTT STATE FARM, there behavior is part of the habitual problem you are witnessing all around you.They and their affiliates don't deserve your business! Your money made them number 1, together let's make them an example! Demand better, BOYCOTT STATE FARM!"
We responded:
"Our local agency focuses on providing quality service to our customers and is not involved in corporate legal matters. We have no record of you being a customer and I see you are posting the same review on multiple State Farm agent pages. Please remove this fake review."
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Kelly Heizer

October 15, 2025

5  out of  5
rating by Kelly Heizer
"Mike S. helped us transfer to State Farm from another company. The rates quoted with State Farm were much lower than what we’ve been paying for home and auto with the other company. Mike was knowledgeable and friendly with quick responses to any questions. Smooth process from start to finish. We appreciate Mike’s help!"
We responded:
"We appreciate the review and look forward to serving you!"
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John Mac

October 14, 2025

5  out of  5
rating by John Mac
"Great rate and the 2nd year they gave me a discount, first time ever anywhere I have been insured. That is why I stayed keep it up."
We responded:
"Thanks John!"
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Terri Benefield

October 13, 2025

5  out of  5
rating by Terri Benefield
"Lindsey was great very nice and helpful"
We responded:
"Appreciate the review and the opportunity!"
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Ashley Gilliam

October 9, 2025

5  out of  5
rating by Ashley Gilliam
"Nathan, was super helpful and very kind! Had a 10 star review! Thanks State Farm and thank you Nathan!"
We responded:
"Thank you for the opportunity! 10 star customer!"
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Christine Dela Cruz

October 8, 2025

5  out of  5
rating by Christine Dela Cruz
"Nathan was prompt to reach out after my dad referred me to get a quote. He explained insurance details in simplest way possible and got me a better deal from what I have with other insurance."
We responded:
"Look forward to serving you!"
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Jessica Nunez

October 1, 2025

5  out of  5
rating by Jessica Nunez
"Friendly and informative"
We responded:
"That is the goal… thanks Jessica!"
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Joe Fedke

September 4, 2025

5  out of  5
rating by Joe Fedke
"Followed up throughly, and answered all of my questions."
We responded:
"Appreciate the opportunity, thanks for the review!"
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Roy Ankeny

August 15, 2025

5  out of  5
rating by Roy Ankeny
"I dealt with Mike Simino and he was great! He got me the best price. He knew I was getting other quotes from other companies and he understood. Mike had the best pricing. He knows his stuff and answered all my questions. Mike was a pleasure to talk to. If you need insurance give Mike a call, you will not be disappointed. It was easy!"
We responded:
"Thanks Roy! Looking forward to a long relationship!"
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Emily Horace

August 12, 2025

5  out of  5
rating by Emily Horace
"Mike was so helpful and explained all the possible options. Since this was my first time getting insurance on my own, he made sure to get the best quote for me!"
We responded:
"Looking forward to working with you!"
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Terry Livaditis

August 12, 2025

5  out of  5
rating by Terry Livaditis
"Mike was professional, prompt and helpful during my communications with the agency. He convinced me State Farm was the right company to provide me with auto and home insurance policies."
We responded:
"We appreciate the opportunity!"
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jamie turpin

August 6, 2025

5  out of  5
rating by jamie turpin
"Ian at State Farm is truly exceptional! I've been so impressed with his service. He not only found me the best rates but made the whole process incredibly simple and easy. He was a pleasure to work with, always easygoing and conversational, and I felt like he genuinely cared about my specific situation, especially with me working remotely. Ian really looks out for his customers and is a well-rounded agent with strong values. I highly recommend him!"
We responded:
"Wow… thank you so much for the review! "
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Virginia Ebeirus

August 5, 2025

5  out of  5
rating by Virginia Ebeirus
"Nathan with State Farm was fantastic! My quote was cheaper than what l was paying with (the other guy) l will stay with State Farm and later check back with my policy again to see if they can go any lower! Nathan called back exactly when he said that he would and without him at the wheel it never would have went as smoothly as it did! Thanks to State Farm and Nathan, l am a very satisfied customer! Thanks, Virginia"
We responded:
"Thank you for the opportunity! We look forward to working with you!"
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Amanda Schlueter

August 5, 2025

5  out of  5
rating by Amanda Schlueter
"Nate was a huge help in answering all my questions. He saved us alot of money by switching to State Farm. Thank you."
We responded:
"Appreciate the review! Look forward to working with you!"
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JERRY HALL

July 18, 2025

5  out of  5
rating by JERRY HALL
"I signed up online to buy insurance for cars and house it was all around the same price or most cases higher than what I was paying but nathan B. Stayed in touch for a year sending a price for s.f. insurance he eventually got me a quote that was over a 100.00 a month less that's a good savings for us as we are raising a grand kid and live on S.S. Thank for your diligence Nathan B. Jerry hall"
We responded:
"We love saving people money! "
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Carol Winkler

June 15, 2025

5  out of  5
rating by Carol Winkler
"So happy I switched . Lindsey was very courteous and patient with me. She saved me enough money on my auto that I could now afford homeowners insurance. Thank you Lindsey for all your help."
We responded:
"Love hearing that! Welcome to State Farm 😀"
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Maggie

June 11, 2025

5  out of  5
rating by Maggie
"Lindsey provided excellent customer service for me. She was so willing to facilitate assisting me with obtaining the documents that I needed for my home closing. Lindsey also helped me with additional discounts on my insurance."
We responded:
"Thanks for the kind words! We look forward to serving you!"
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the hashtag Brothers the hashtag Brothers

June 4, 2025

5  out of  5
rating by the hashtag Brothers the hashtag Brothers
"You help me out. How walk me through the process. Thanks"
We responded:
"Welcome!"
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Stacey Mauntel

May 30, 2025

5  out of  5
rating by Stacey Mauntel
"Great experience Ian was very helpful and knowledgeable"
We responded:
"Thanks Stacey!"
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VinodhKumar Dadi

May 8, 2025

5  out of  5
rating by VinodhKumar Dadi
"After comparing various home insurance options, I contacted Lindsey. She provided an excellent quote that included all the necessary coverages and maintained consistent communications throughout the process. I highly recommend her services if you choose State Farm."
We responded:
"Appreciate the kind review!"
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Tim Earle

May 1, 2025

5  out of  5
rating by Tim Earle
"Nathan helped me find great affordable coverage. He answered any questions regarding my policy promptly and very knowledgeable."
We responded:
"We look forward to a long relationship! Thanks Tim!"
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Lena Sleyster

April 30, 2025

5  out of  5
rating by Lena Sleyster
"Mike with Ian State Farm has been a blessing. He kept up on his sales funnel and months later reached back out with a lower rate than Progressive provided. Was going to wait until the policy was up but due to Progressive increasing the policy by 700+ without communication, I decided to drop them causing urgency for a new policy. I called Mike and within minutes was ensured for a 6-month policy. His persistency, dedication to customers, and implementation to act on urgency was very solidifying, I made the right choice. go mike! this was just for auto policy fyi."
We responded:
"We look forward to working with you, Lena!"
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jason coplin

April 22, 2025

5  out of  5
rating by jason coplin
"I'm very pleased with State Farm they contacted me and gave a cheaper quote so I'm saving money and I didn't have to go find the savings it came to me it was very little effort on my part Lindsey handled everything and I was happy to give state farm my business."
We responded:
"We are happy to have you and look forward to serving you!"
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Christina Babb

April 17, 2025

5  out of  5
rating by Christina Babb
"Lindsey lowered my insurance by over $300, and with better coverage. She was very friendly and professional."
We responded:
"Most important part is better coverage 😃 but also happy about lowering your premium 😁 Appreciate the opportunity Christina!"